Frequently Asked Questions
- Can I buy just one book and is shipping included?
The only time additional shipping charges may apply is in special circumstance such as, expedite the order or shipping to a foreign country. We can usually figure the shipping right on your shopping cart.
- Can coloringbook.com design a custom book for my organization?
Yes. Please call 1-800-244-2665 for detials.
- Once I place an order how long will it take to get my books?
With regular shipping you will get your order usually within 15 business days after the order is placed. We ship via US Post Office, United Parcel Service and Federal Express.
- Do you offer credit terms?
Yes. Please call 1-800-244-2665 for all credit details.
- Can I buy Crayon in large quantities?
Yes. You can buy one single box or you can buy ten truckloads. Just give us the details.
- Can I sell books in my retail store?
Yes. We also have several display options available for your store.
- I want to sell books in my e-store? Can I do this?
Yes. Many "cyber stores" currently sell our product. Pricing will be determined by you.
- How much is shipping?
Shipping is figured for your specific product ordered by our company, unless special circumstances exist with your order.
- Do you have racks or displays?
Yes. Please call 1-800-244-2665
- How do we start a fundraiser with big books?
You can take orders in advance. You can purchase book and sell them on the spot in your area.
Please call for options, flyers and details at 1-800-244-2665 and ask for sales.
- Do you take returns?
If you get the wrong book or if your order is damaged in shipping we do take returns. We must be notified of your wrong order within 5 business days of receipt of order.
- Do you have discounts for large quantity orders?
Yes. Call 1-800-244-2665 ask for sales for discount information.
- Where can I get books in my area?
Email mailto:firstname.lastname@example.org and ask where you can get books in your neighborhood or
call 1-800-244-2665. We will respond almost immediately.
- Can we get a sample book for our organization to look at?
Call 1-800-244-2665 ask for sales.
- Who are some of your current customers?
- Retailers nationally
- Boy Scouts Girl Scouts
- College Students
- Optimist Clubs Kiwanis Clubs
- YMCAs, YWCAs
- Lions Clubs
- Business Professionals of America
- Fraternities & Sororities
- Church Groups
- Canadian Churches & Bookstores
- Agricultural Organizations
- Sports teams
- FFA Chapters
- Booster Clubs
- Drama Clubs
- Cheerleading Clubs
- Dance Teams
- Do you ship overseas?
Yes we do. Please call 1-800-244-2665 ask for shipping details.
- Do you have books in foreign languages?
Currently in English and Spanish. Other languages coming soon
- Order Processing & Shipping
Your order will be processed within a maximum of 24-48 hours of receipt of order. The Shipping Time (the time your package leaves our facility and the shipper takes possession of your package) is always determined by your location.
Our shipping facility uses various shippers: United Parcel Service (UPS), Federal Express (Fed-Ex) United States Postal Service (USPS) and various trucking companies, such as Conway or Yellow Freight, for the larger orders. Given your location in the USA or Canada, the method of shipping & the shipper you choose; you will receive your order usually within 4-10 BUSINESS DAYS of shipment. We do offer expedited shipping on all orders for an additional fee. Coloringbook.com also offers FREE SHIPPING on many orders; dependent upon total dollar amount of the order
- Return Policy
Thank you for ordering from Really Big Coloring Books! For questions concerning this order please call 1-800-244-2665.
Return policy on childrens books.
Once received book product can only be returned if damaged in shipping or if you have received the wrong product within a 5 day written notification. No product is accepted back after 30 days, without exception.
If you are dissatisfied with the item(s) purchased for any other reason; book(s) may be returned less the shipping cost and less a 25% product return fee. Returns are accepted pre-paid shipping only.
Crayola products are non-returnable. Thank you again for visiting.
What information does Really Big Coloring Books, ® Inc. collect from their customers?
· We receive and store information you enter onto our web site to place an order for you on our secure webpage. We use this information to process your order, make your shopping experience complete, to communicate with you, to customize your order and to provide you with the best possible customer service and to respond to any of your requests. As needed we will only ask for required information such as name, address, phone number, address of people you may ship product to as a gift, e-mail addresses to us, financial information such as a credit card number or a check number with bank name or credit information of you if you or your company is applying for credit terms. We do not share information with a third party for any reason, other than to ship your order, such as your bank or to a shipping company.
How can I correct information on my account or contact your company if I have a concern?
· Corrections to information you have entered onto our web site regarding your account or your order may be sent to info@ColoringBook.com or by calling 1-800-244-2665 in the USA and Canada or by signing in again on our secure server and reentering the corrected information. You may also opt out of any information, or if you sign up for our regular online updates, at any time. You may also call our 314-725-1452 phone line or fax us at 314-725-3553.
· Updates to Really Big Coloring Books ® Policies and Procedures are posted online as soon as the updates become available to post and you can also opt in to receive regular updates, promotions and release of new products.
Security of the information you share with Really Big Coloring Books, ® Inc.
· Really Big Coloring Books , ® Inc. uses multi-layered security features to assure no misuse of personal data you enter onto our web site. We also have the Network Solutions ® Safe Shopping Guarantee and Yahoo® Security features as well. Our company works to protect the security of your information by using (SSL) Secure Sockets Layer software that encrypts the information you input.
· We also only will reveal the last 4 digits of your credit card information when confirming your order back to you. We do share and transmit the entire credit card and accompanying information to the appropriate bank and/or credit card company during the actual processing of your order.
Really Big Coloring Books, ® Inc. does not sell products for purchase online by children.
If you are under the age of 18 you may only use ColoringBook.com with the supervision or the involvement of a parent or guardian to purchase products from our web sitesite.
Here is our contact information 24 hours a day, 7 days a week. Please call email, call, write or fax at anytime.
224 North Meramec
Saint Louis, Missouri 63105
1-800-244-2665 toll free