Frequently Asked Questions

• Can I buy just one book and is shipping included?
  The only time additional shipping charges may apply is in special circumstance such as, expedite the order or shipping to a foreign country. We can usually figure the shipping right on your shopping cart.
• Can coloringbook.com design a custom book for my organization?
  Yes. Please call 1-800-244-2665 for detials.
• Once I place an order how long will it take to get my books?
  With regular shipping you will get your order usually within 5-10 business days after the order is placed. We ship via US Post Office, United Parcel Service and Federal Express.
• Do you offer credit terms?
  Yes. Please call 1-800-244-2665 for all credit details.
• Can I buy Crayon in large quantities?
  Yes. You can buy one single box or you can buy ten truckloads. Just give us the details.
• Can I sell books in my retail store?
  Yes. We also have several display options available for your store.
• I want to sell books in my e-store? Can I do this?
  Yes. Many "cyber stores" currently sell our product. Pricing will be determined by you.
• How much is shipping?
  Shipping is figured for your specific product ordered by our company, unless special circumstances exist with your order.
• Do you have racks or displays?
  Yes. Please call 1-800-244-2665
• How do we start a fundraiser with big books?
  You can take orders in advance. You can purchase book and sell them on the spot in your area.
  Please call for options, flyers and details at 1-800-244-2665 and ask for sales.
• Do you take returns?
  If you get the wrong book or if your order is damaged in shipping we do take returns. We must be notified of your wrong order within 10 business days of receipt of order.
• Do you have discounts for large quantity orders?
  Yes. Call 1-800-244-2665 ask for sales for discount information.
• Where can I get books in my area?
  Email info@bigcoloringbooks.com and ask where you can get books in your neighborhood or
  call 1-800-244-2665. We will respond almost immediately.
• Can we get a sample book for our organization to look at?
  Call 1-800-244-2665 ask for sales.
• Who are some of your current customers?

  Retailers nationally Boy Scouts Girl Scouts College Students Optimist Clubs Kiwanis Clubs Jaycees YMCAs, YWCAs Lions Clubs Business Professionals of America Fraternities & Sororities

  Church Groups Canadian Churches & Bookstores Agricultural Organizations Sports teams FFA Chapters Booster Clubs Drama Clubs Cheerleading Clubs Dance Teams

• Do you ship overseas?
  Yes we do. Please call 1-800-244-2665 ask for shipping details.
• Do you have books in foreign languages?
  Currently in English and Spanish. Other languages coming soon
• Order Processing & Shipping
  Your order will be processed within a maximum of 24-48 hours of receipt of order. The Shipping Time (the time your package leaves our facility and the shipper takes possession of your package) is always determined by your location.
  
  Our shipping facility uses various shippers: United Parcel Service (UPS), Federal Express (Fed-Ex) United States Postal Service (USPS) and various trucking companies, such as Conway or Yellow Freight, for the larger orders. Given your location in the USA or Canada, the method of shipping & the shipper you choose; you will receive your order usually within 4-10 BUSINESS DAYS of shipment. We do offer expedited shipping on all orders for an additional fee. Coloringbook.com also offers FREE SHIPPING on many orders; dependent upon total dollar amount of the order
• Return Policy
  Products purchased on Coloringbook.com may be returned within 30 days of date of purchase. Just call 1-800-244-2665 and ask for the returns department. Please keep your original packing list as it will be needed for the return. If you or your company received product that was damaged in shipping or received the wrong product coloringbook.com will send a replacement order immediately at no cost to you.
• Privacy Policy & Security
  Coloringbook.com is committed to keeping your information, personal or otherwise,totally confidential and secure. We keep your credit card information on a secure server for processing the order at the time of order. Your information is never stored or shared with any company other than your credit card company or financial institution and the information provided our company is used for order processing only. Our web order processing system is hosted by Yahoo and/or Network Solutions; coupled with the security of Verisign.
• Contacting Coloringbook.com
  Here is our contact information 24 hours a day, 7 days a week. Please call email, call, write or fax at anytime.
  
  ColoringBook.com
  224 North Meramec
  Saint Louis, Missouri 63105
  314-725-1452 local
  314-725-3553 fax
  1-800-244-2665 toll free
  email: info@bigcoloringbook.com
  
• You did not answer my question -- I have another!
  Submit your questions here: questions@bigcoloringbooks.com